What to do if a car was injured in a car wash?
You drove off to wash your car, paid for it, and then suddenly found that the body was scratched, broken antenna, or something worse. How to do in such a situation – to pretend that nothing happened or outraged and demand compensation for damage?
Important! Immediately after washing the car should be carefully examined from all sides. It will not be easy to prove that scratches or damage were obtained during washing. As soon as something is detected, it is necessary, first of all, to inform the management of the car wash, to write down in writing what kind of damage they are and to photograph them obligatory.
An easy way to solve a conflict
The follow-up will depend on whether or not the washing machine will agree to voluntarily reimburse the damage and repair. If so, then everything is fine, it’s only necessary to fix everything documented and put the car in the repair shop.
The difficult way to resolve the conflict
Do not confuse you with the reason for the refusal, which most likely will be brought by the owner of the sink, that the car was supposedly not to be responsible for allegedly received damage to the car. Wears, how it’s carrying!
All the same, for example, in food supermarkets, where the guard insists that you put your things in a storage room, and there is an announcement near the box that the administration of this store is not responsible for the safety of the bags and things of the buyer. Here’s another example: you come, imagine in a cinema, in a circus or, well, not so important where, bought a ticket, and on its back side it is indicated that purchased tickets can not be returned. You know, this is a local amateurish activity, and it is not regulated by absolutely any laws. On the contrary, this is a violation of the rights of consumers.
However, let’s return to the main topic. I appeal to those who have CASCO: please read the contract carefully or ask the insurance company whether this case is insured. Unfortunately, you will answer: no – it is not. In such a case, we have to prepare to fight.
The first thing that should be done after the received refusal from the owner of the sink, send his car to an independent examination, in order to establish, as a result of which the damage was received and what their nature. After receiving the results, it is necessary to evaluate the damage received.
All the costs of carrying out the examination and, of course, the assessment, the injured party will have to assume. In the event of victory, the face being the owner of the car wash will be obliged to fully recover all costs. Also, the money spent on the lawyer will also be included here.
After the expert report is received and the damage assessed, the defendant must send the claim in writing and request compensation. The claim must be made in 2 copies: one is left at the injured party, another is the representative of the car wash. Both copies must bear the signature of the victim, date and seal.
What to do if you do not want to accept a claim on a sink?
Do not want it, do not need it. There is no big trouble in this. The document can be sent by registered mail by notice of receipt. The claims must be accompanied by the results of examination and evaluation, or rather, their copies.
If the defendant refuses to compensate for damage or does not give any answer, after 10 days it is safe to file a suit for the sink in court, adding all documents collected in the case.
It is not necessary to despair that suddenly it will be necessary to restore justice through the court. This, in fact, should have been expected. Many car washers expect that only a few will decide to go to court. It is for this reason that they often ignore claims made by customers. In order to at least somehow get stuck, you have to go to the principle and finish them! The law is always on the side of the consumer.
